Privacy Policy

This Privacy Policy describes how WASL GLOBAL LTD ("we", "us", or "our"), a company registered in the United Kingdom under Company Registration Number 17268023, collects, uses, stores, and shares your personal information. By using our website, platform services, or creating an account, you agree to the terms of this Privacy Policy.

1. Who We Are

This policy applies to all products, services, databases, and online properties operated under the WASL brand, including our website (https://waslcircle.com), our onboarding forms, and our member portal.

By engaging with our services, visiting our website, or creating an account, you agree to the data practices described in this Privacy Policy.

2. Personal Information We Collect

We collect different categories of personal data depending on how you interact with our platform. This may include:

• Identification & Contact Details: Name, email address, phone number, city, and date of birth (to confirm you are 18+).
• Demographics & Networking Preferences: Gender, group networking preferences (e.g. coffee meetups, dinners, professional coworking, sports and activities), and city preferences for regional directory events. Because WASL is a platform designed for people from Muslim origins, signing up and participating means you are engaging with a service centred on Muslim values and cultural identity. We treat this as sensitive information and use it solely to run the platform and structure directory connections.
• Professional & Business Information: Current professional role, status (e.g., employed, founder, self-employed, student), industry/sector, professional goals, company name, company website, and professional social accounts (e.g., LinkedIn, portfolio links).
• Account & Transaction Data: Login details (email and hashed password, or basic profile details from Google if you sign up via Google SSO), account status (applicant, approved, waitlisted, active, paused, cancelled), subscription plan, renewal/cancellation status, payment status, and limited card metadata from our payment processor (e.g., last four digits, card brand, expiration date). We do not collect or store full credit card numbers or CVV codes.
• Profile, Photos, Communications & Group Activity: Short professional/personal bio, social media profiles (e.g., Instagram), referral codes, onboarding responses, customer support queries, feedback, and photos/media you choose to share with us after member meetups.
• Engagement & Activity Data: Directory invitations sent, connection responses, event registrations, platform activity patterns, and directory engagement.
• Technical Data: Device type, browser, IP address, approximate geographical location derived from IP, session timestamps, pages viewed, referral URLs, and cookies.

3. How We Collect Your Information

We collect personal data through:

• Direct Submission: When you apply to join, complete onboarding forms, update your directory profile, register for events, submit support queries, or share photos following member meetups.
• Automated Tracking: Through cookies and tracking technologies when you browse our web portal.
• Third Parties: From our payment processor (Stripe), single sign-on providers (Google), and our web hosting infrastructure.
• Platform Activity: Your active peer connections, group chat contributions, and platform interactions.

4. How We Use Your Data

We use your personal data to:

• Provide secure access to our web portal, directory, and digital platform.
• Review and process directory applications.
• Confirm age eligibility (18+).
• Manage your account, subscription plan, and recurring payments.
• Facilitate peer-to-peer networking connections based on shared professional and networking interests.
• Organise and run local meetups, sporting activities, and social group events.
• Process subscription cancellations, renewals, and refunds.
• Communicate critical account updates, billing issues, and event announcements via email or SMS.
• Analyze platform metrics to optimize our technology infrastructure and directory algorithms.
• Comply with legal obligations, prevent financial fraud, and maintain secure transaction processing.

We only use your demographic and religious background information to operate and curate the WASL platform directory. We do not provide Software as a Service (SaaS), romantic matchmaking, or online dating services.

5. Sharing of Information

We do not sell, rent, or trade your personal data to third parties.

We share data only with trusted service providers who support our core operations, including:

• Payment Processors: Specifically Stripe, to securely process your recurring subscription payments.
• Infrastructure Partners: Cloud hosting, database management, and email/SMS delivery systems.
• Other Platform Members: Certain profile data (name, bio, professional role, and networking preferences) is displayed in our secure, private member directory to enable peer-to-peer networking.
• Legal & Regulatory Authorities: When required by law or to protect our rights, safety, and compliance status.

6. Cookies & Tracking

We use essential, analytical, and marketing cookies to:

• Maintain active login sessions and secure form submissions.
• Measure website traffic, user interaction, and platform performance.
• Support interest-based marketing campaigns on external networks (e.g. Google and Meta), where permitted.

You can manage or disable cookies through your web browser settings, though certain parts of the platform may not function correctly if essential cookies are blocked.

7. Email & Service Communications

We will send you administrative and service-related emails regarding your subscription status, invoices, security alerts, and event registrations. You may also opt in to receive marketing communications about new city launches and special member events; you can opt out of these at any time using the "unsubscribe" link in our emails.

8. Payment Security

All payment processing is handled securely by Stripe. We do not capture or store full credit card numbers or CVV codes on our servers. All transaction data is encrypted and handled in strict compliance with the Payment Card Industry Data Security Standard (PCI-DSS) and Stripe's privacy policies.

9. Data Retention & Security

We retain your personal data for as long as your account is active, or as needed to provide our services, maintain tax and accounting records, and resolve potential disputes. We use standard administrative, technical, and physical security measures (including secure databases, encryption in transit, and restricted internal access) to protect your personal information against unauthorized access or disclosure.

10. International Data Transfers

Your information may be processed and stored in the United Kingdom, the European Economic Area (EEA), or other jurisdictions where our cloud hosting providers maintain secure infrastructure. We ensure appropriate legal safeguards are in place for all cross-border data transfers.

11. Your Rights

Depending on your jurisdiction, you have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your account. To exercise these rights, please contact our privacy compliance team at support@waslcircle.com.

12. Children's Privacy

Our platform is strictly restricted to individuals aged 18 and older. We do not knowingly collect personal data from anyone under 18. If we discover that a minor has registered an account, we will immediately delete their data and terminate access.

13. Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. When changes are made, we will update the "Last updated" date at the top of this page. Your continued use of the platform after updates take effect constitutes your agreement to the revised terms.

14. Contact Us

For privacy inquiries, data deletion requests, or questions regarding our data policies, please contact us at:

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